Position Summary

The Laboratory Information Systems Analyst supports the Laboratory Information Systems and Billing Supervisor in the maintenance, configuration, optimization, testing, validation, and ongoing support of the laboratory information system and related applications. This position serves as a technical resource for laboratory information systems, instrument and system interfaces, data reporting, and laboratory workflow optimization. The LIS Analyst works collaboratively with Laboratory leadership, Section Leads, testing personnel, Information Technology, vendors, and other hospital departments to support reliable laboratory information system operations and adherence to applicable regulatory requirements. This position is focused on laboratory informatics and technical LIS functions and does not have supervisory responsibility for laboratory personnel.

Key Responsibilities

• Supports the operation, maintenance, configuration, and continuous improvement of the laboratory information system under the direction of the Laboratory Information Systems and Billing Supervisor.
• Maintains laboratory information system tables, files, dictionaries, test definitions, reference ranges, resultcodes, comments, rules, and other system parameters as assigned.
• Works collaboratively with the Information Technology Department to troubleshoot, maintain, and optimize laboratory systems according to laboratory and hospital needs.
• Provides technical and functional support for laboratory information system issues reported by laboratory staff and other hospital personnel.
• Assists with investigation and resolution of system, workflow, connectivity, and interface issues affecting laboratory operations.
• Supports interfaces between the laboratory information system, hospital information system/electronic health record, laboratory instruments, middleware, reference laboratories, and other connected systems.
• Assists in the development and execution of testing plans for modifications to the laboratory information system, interfaces, software, forms, formats, rules, and other changes that may affect laboratory system functionality.
• Performs testing and validation of laboratory information system changes, upgrades, patches, new functionality, and instrument or system interfaces to verify performance as designed.
• Supports implementation of laboratory information system updates, upgrades, enhancements, and new instrument or system interfaces.
• Maintains appropriate documentation of system configuration, testing, validation, change control, troubleshooting, and implementation activities.
• Assists in monitoring laboratory system performance and identifies opportunities to improve workflow, data quality, efficiency, standardization, and automation.
• Retrieves and analyzes laboratory data and assists in developing reports, metrics, data extracts, and other information needed to support department goals, quality initiatives, and operational decision-making
• Assists with development and maintenance of laboratory reports and data tools while supporting accuracy, integrity, and appropriate use of laboratory data.
• Supports user access, security, and other laboratory information system controls in accordance with hospital policy and assigned authorization.
• Assists with laboratory information system downtime procedures, recovery activities, and business continuity processes.
• Coordinates technical issues with Information Technology, laboratory information system vendors, instrument vendors, reference laboratories, and other appropriate resources.
• Serves as a technical resource to Section Leads and laboratory personnel regarding laboratory information system functionality and workflows.
• Assists in developing and providing training to laboratory personnel when laboratory information systems, workflows, interfaces, or related applications are modified.
• Supports laboratory quality assurance, regulatory compliance, accreditation readiness, and survey activities related to laboratory information systems and associated documentation.
• Maintains awareness of laboratory policies, procedures, and applicable regulatory requirements including TJC, CLIA, and California requirements as they relate to assigned LIS functions.
• Escalates significant system issues, workflow concerns, risks, and requested changes to the Laboratory Information Systems and Billing Supervisor as appropriate.
• Works on special projects or tasks related to laboratory informatics as assigned by the Laboratory Information Systems and Billing Supervisor or Director of Laboratory Services.

Minimum Qualifications

• Bachelor’s Degree in Medical Technology, Clinical Laboratory Science, Biology, Information Systems, Healthcare Informatics, or related field required.
• Experience working in a clinical laboratory, healthcare information systems environment, or laboratory informatics role required.
• Current California Clinical Laboratory License highly preferred.

Job Type: Full-time, Variable Shift

Pay: $52-$79/hour

All job offers are contingent upon the successful completion of a background check, physical exam, drug test, and verification of education qualifications and credentials.  

San Benito Health Care District is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination and harassment against employees, applicants for employment, individuals providing services in the workplace pursuant to a contract, and volunteers based on their actual or perceived: race, religious creed, color, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status (including registered domestic partnership status), sex (including pregnancy, childbirth, lactation and related medical conditions), gender (including gender identity and expression), age (40 and over), sexual orientation, status, military and veteran status and any other consideration protected by federal, state or local law (sometimes referred to, collectively, as “protected characteristics”).